Hello in many languages. A community of travelling families
Families like yours look out for each other’s loved ones: someone on the same flight, a trusted person at the airport, and an AI guide in their own language that works on every trip.
- Meet & assist at
- Delhi · Hyderabad · Goa (Mopa)
Meet & assist
Someone meets them, takes them through check-in, security or immigration, and stays with them to the gate or the exit. Delivered by our airport service partner, booked through us.
| Airport | Domestic | Int’l departure | Int’l arrival |
|---|---|---|---|
| DelhiDEL | $45 | $75 | $80 |
| HyderabadHYD | $45 | $75 | $40 |
| Goa (Mopa)GOX | $40 | $65 | $40 |
- From-prices per traveller, in USD, for our entry service. Domestic covers departure or arrival. Transit is quoted on request.
- Book in advance. Requests made less than 12 hours before the flight cost more.
- Delivered by an airport service partner. It isn’t a substitute for the free assistance airlines provide to passengers with a disability or reduced mobility.5
A founder-accompanied trip: our founder, Nikhil, flew with them in 2024.
real airport
support.
real stories.
See how we assist parents at immigration, security and boarding, step by step.
Follow on InstagramHow families help
A fellow traveller
Someone from the community who is on the same flight.
Free, or a price the helper sets
If someone’s on the same flight, we introduce you.
A person at the airport
Professional meet & assist, through an accountable airport service partner.
Meet & assist from $40 at Delhi, Hyderabad, Goa (Mopa)
Booked in advance, at listed airports.
A guide in their language
The AI Companion, step by step from kerb to arrivals hall.
$14.99 per trip
Every trip, every airport, whether or not anyone else is there.
Use one, two or all three. The guide is what makes sure they’re never on their own.
The community
Families list their parents’ trips so people on the same flight can find each other.
See who's flying your route
The guide, in her language
Your companion walks your loved one through the airport step by step, in their own language. Pick a language, follow along, and tap the mic to ask a question, the way they would.
Human when they want someone beside them. AI when they need guidance anytime.
These 3 checkpoints are just a demo. The real Traveller Mode walks you through 50+ detailed steps, start to finish.
Open Traveller Mode
గేట్ B7కి వెళ్లే సూచన బోర్డులను అనుసరించండి. ఇక్కడ నుండి సుమారు 12 నిమిషాల నడక దూరం.
మీకు తగినంత సమయం ఉంది- బోర్డింగ్ 7:40 AMకి మొదలవుతుంది.
ఏదైనా ప్రశ్న ఉందా? మాట్లాడి అడగండి
Phone or email confirmed
Every member confirms a phone number or email with a one-time code.
Flight details checked
Trips are listed against real flight numbers and dates.
In-app chat
Talk in the app first. Share contact details only when you're ready.
Secure payments
Payments for the AI Companion and meet & assist go through Stripe.
questions answered
It’s free to see who’s on the same flight.
Notes & sources
- 1.AI Companion Trip Pass is $14.99 per trip, charged once. Full refund if the trip is cancelled before departure. Listing trips, introductions to fellow travellers and in-platform messaging remain free of charge. Whether anyone else is on a given flight varies by route, date and demand; an introduction is never guaranteed.
- 2.14 CFR § 382.103: a carrier must not leave a passenger who has requested assistance unattended in a ground or boarding wheelchair, in which the passenger is not independently mobile, for more than 30 minutes. Summarised in the US Department of Transportation's Airline Passengers with Disabilities Bill of Rights (transportation.gov/airconsumer/disabilitybillofrights).
- 3.Directorate General of Civil Aviation (India) penalty of ₹30 lakh (about US$36,000) on Air India, February 2024, after an 80-year-old passenger arriving on a New York to Mumbai flight was not provided a requested wheelchair, walked to the terminal, collapsed and died. Reported by Business Standard, Deccan Herald and others.
- 4.DGCA (India) draft rules issued August 2025 permit airlines to charge a fee for wheelchair assistance requested by able-bodied passengers, including seniors in good health, while keeping assistance free for passengers with a disability, reduced mobility or a genuine medical need.
- 5.Assistance for passengers with disabilities and reduced mobility is provided without additional charge under 14 CFR § 382.31 (United States), Regulation (EC) 1107/2006 (EU and UK) and equivalent rules elsewhere. Eligibility and service standards differ widely between countries. Physical assistance booked through MatchMyFlight (meet & assist) is delivered by airport service partners, named at booking. It is not a substitute for this statutory assistance, which you should still request from the airline.